Your privacy is our responsibility
This policy explains in detail how your personal information is collected, stored, and protected on the bdb44 platform.
bdb44 operates a trusted online gaming platform for users in Bangladesh. We believe that protecting your personal information is the foundation of our service. This privacy policy ("Policy") explains how bdb44 collects information, why it is collected, how long it is retained, and under what circumstances it may be shared with third parties.
By using this site, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using bdb44's services.
What types of information we collect
bdb44 collects various types of information to provide its services. This information falls into two main categories — information collected directly from you, and technical information collected automatically.
1.1 Information You Provide Directly
When you create an account on bdb44 or use our services, the following information may be collected:
- Full name (in Bengali or English)
- Date of birth (for age verification — only persons aged 21 or above are permitted to use this service)
- Mobile number and email address
- Payment-related information such as your bKash, Nagad, or Rocket account number (for processing transactions)
- Identity document information (where identity verification is required, if applicable)
- Messages or information you send through customer service channels
1.2 Automatically Collected Information
When you visit the bdb44 website, the following technical information may be recorded automatically:
- IP address and device type
- Browser type and version
- Time and duration of page visits
- Navigation patterns within the site
- Cookie and session data (see section 6 below for details)
Why and how your information is used
bdb44 uses users' information only for specific, lawful, and transparent purposes. We never sell your information to third parties without justification or without your consent for commercial purposes.
2.1 Primary Purposes
- Account management: To create, verify, and maintain your account
- Financial transactions: To process deposits and withdrawals — ensuring secure payments via bKash, Nagad, Rocket, and bank transfer
- Customer support: To resolve your issues via live chat and email
- Age verification: To ensure that only persons aged 21 or above use this platform
- Fraud prevention: To protect account security and detect unauthorized activity
2.2 Secondary Purposes
- To improve platform quality and measure user experience
- To apply responsible gaming policies and monitor risky behavior
- To comply with applicable laws and regulatory obligations
- To diagnose and resolve technical issues
Policy on sharing data with third parties
bdb44 does not sell or transfer your personal information to any third party without authorization. However, sharing information may be necessary in the specific circumstances below:
3.1 Service Provider Partners
Limited information may be shared with trusted service providers for payment processing (such as bKash, Nagad, Rocket, and bank transfer), technology infrastructure, and security verification. These partners operate under strict confidentiality agreements and may not use the information for any purpose beyond what is specified.
3.2 Legal Obligations
bdb44 may be required to provide information to legal authorities if disclosure is necessary under applicable Bangladeshi law or by court order.
3.3 Business Transfers
If bdb44's business operations are merged or transferred for any reason, user information may form part of that process. However, the protections of this privacy policy will remain in effect in such cases.
3.4 Consent-Based Sharing
Outside of the cases above, no information will be shared with any third party without your consent.
How your information is kept secure
bdb44 treats the security of your information as its highest priority. We have adopted industry-standard technical and organizational measures that protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4.1 Technical Safeguards
- SSL Encryption (SSL/TLS): All information transmitted to our site is exchanged through an encrypted connection
- Data Encryption: Sensitive information that is stored is kept in encrypted form
- Firewall and Antivirus Protection: Multi-layered security measures are active at the server level
- Access Controls: Only authorized personnel may access specific data
4.2 Organizational Measures
- Regular staff training on data protection
- Following a minimum-necessary access policy for data
- Defined procedures for handling security incidents
- Regular security assessments and reviews
Please note that no method of transmitting or storing information over the internet can be guaranteed 100% secure. We strive to ensure maximum protection, but if we become aware of any security breach, we will notify you as quickly as possible.
How long information is retained
bdb44 retains your personal information only for as long as is necessary to provide services or to meet legal obligations.
- Active account data: Retained for the entire duration that the account remains active
- Transaction records: Kept for a specified period to meet financial and regulatory requirements
- After account closure: Information is deleted or anonymized after the applicable legal retention period has ended
- Customer service communications: Kept for a reasonable period after the issue is resolved
To learn about the retention period for a specific type of information, contact us at [email protected].
Cookies and tracking technologies
The bdb44 website uses cookies and similar technologies to help improve your browsing experience and ensure the site functions correctly.
6.1 Types of Cookies
- Essential cookies: Required for login sessions and security — the site will not function properly without these
- Functionality cookies: Used to remember your preferences and settings
- Analytics cookies: Used to understand which pages on the site are visited most — data is collected in aggregated and anonymous form
6.2 Cookie Controls
You have the option to accept or reject cookies through your browser settings. Please note that disabling essential cookies may prevent some site features from working correctly. Most modern browsers offer cookie management options — you can find these options in your browser's "Settings" or "Preferences" menu.
Your rights over your information
bdb44 believes you should have full control over your own information. To that end, we provide you with the following rights:
- Right of access: You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
- Right to rectification: You have the right to request correction of any information that is inaccurate or incomplete.
- Right to erasure: In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
- Right to object: You have the right to object to your information being used for specific purposes.
- Portability: You may request to receive your information in an organized and readable format.
- Withdrawal of consent: If any processing of your information is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of the rights above, contact us at [email protected]. We will review your request as quickly as possible.
Data protection for minors
bdb44 is a platform exclusively for persons aged 21 or above. We do not intentionally collect personal information from any person under the age of 21.
We have age verification measures in place during the account registration process. If we become aware that information from a minor has been collected in our systems, we will delete that information and close the associated account as quickly as possible.
If a parent or guardian believes their minor child has created an account on bdb44, please contact us at [email protected].
Third-party sites and payment services
When completing a payment on bdb44, you may be directed to third-party platforms such as bKash, Nagad, Rocket, or a banking portal. These third-party platforms have their own privacy policies, which apply to their respective services.
bdb44 is not responsible for how your information is handled on these third-party platforms. We advise you to read the privacy policy of each platform before using it.
Changes and updates to the privacy policy
bdb44 reserves the right to revise this privacy policy as needed. If any significant changes are made to the policy, we will post an update notice on this page.
Continuing to use the site after changes have been made will be considered acceptance of the new policy. We therefore recommend that you review this page regularly.
If you have any questions about changes, please contact us at [email protected] — our customer support team is available 24 hours a day, 7 days a week.
Have privacy questions?
Our support team is always ready to help with any questions or requests regarding the protection of your information.
Our support team provides assistance in both Bengali and English.
Privacy FAQs
Below are answers to the most frequently asked questions from users about the privacy policy.